Privacy Policy

This website, https://gemsrudrakshamala.com ("Website"), is owned and operated by Astro Abhishek, trading as Gems Rudraksha Mala, with its business address at Astro Abhishek, Gems Rudraksha Mala, Agrasen Tower S-33, 2nd Floor, Opposite Candle Week School, Sector 2, Central Spine, Vidyadhar Nagar, Rajasthan, Jaipur 302039. https://gemsrudrakshamala.com (the "Website", "we", "us", or "our") is committed to compliance with applicable privacy laws in the countries where our products are distributed.

This Privacy Policy informs you about the types of personal data we collect, how it may be used and disclosed, how you may control its use, and the measures we take to protect your data when you use our website and services.

This Privacy Policy is published in accordance with applicable Information Technology rules regarding collection, use, storage, and transfer of sensitive personal data or information.

By accessing and using the Website, you acknowledge that you have read, understood, and expressly consent to this Privacy Policy. If you do not agree, please do not use this Website.

Your continued use constitutes unconditional consent to the collection, maintenance, use, processing, and disclosure of your information in accordance with this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms & Conditions and other policies on the Website.

When you visit the Site, we automatically collect certain information about your device, including web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about pages or products viewed, referring websites or search terms, and how you interact with the Site. We refer to this as Device Information.

When you make or attempt to make a purchase, we collect information including name, billing address, shipping address, payment information, email address, and phone number (Order Information).

For this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

• Cookies — data files placed on your device; see allaboutcookies.org for more information
• Log files — IP address, browser type, ISP, referring/exit pages, date/time stamps
• Web beacons, tags, and pixels — electronic files recording how you browse the Site

We use Order Information generally to fulfill orders placed through the website, including processing payments, arranging shipping, and providing invoices or confirmations.

• Communicate with you about your order
• Screen orders for potential risk or fraud
• Send product and service updates or marketing where permitted and with your consent
• Improve and enhance products, services, and recommendations
• Generate anonymous aggregated statistics
• Publish reviews or comments you make publicly visible, where applicable
• Use Device Information to help screen for risk and fraud and to improve and optimize our Site

We may employ third-party service providers to facilitate our Services (maintenance, analysis, audit, marketing, development). These parties have limited access to perform tasks on our behalf and are obligated not to disclose or use information for other purposes.

We may share Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.

By subscribing to our newsletter, you agree to receive email from us. Subscription is not mandatory. Frequency will be at most 2 issues per month. We may modify or discontinue the newsletter at any time. Subscribers who violate our Terms may be removed without notice.

All subscribers must confirm their email address via double opt-in. We will not sell or publish your address contrary to this policy.

We do not alter our website's data collection and usage practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. Contact us through our official email to exercise this right.

If you are a non-European resident, we process your information to fulfill contracts with you (for example when you place an order) or otherwise to pursue our legitimate business interests.

When you place an order, we retain Order Information to process and fulfill your order unless and until you request deletion, subject to applicable legal obligations.

The Website is intended for users above 18 years of age. The Website is not designed for children under 14, and we do not knowingly collect personal identifiable information from children under 14.

IF YOU ARE UNDER 14 YEARS OF AGE, PLEASE DO NOT USE ANY SERVICE PROVIDED BY THE WEBSITE.

If a parent learns that a child under 14 has shared information, contact us immediately and we will take steps to delete such data.

We may update this Privacy Policy periodically. Updates are effective upon posting on the Site. Please review this policy regularly.

For questions, complaints, or privacy requests, contact us by email at support@gemsrudrakshamala.com, by phone at +919587319152 (also reachable on WhatsApp at 9587319152), or by mail at Astro Abhishek, Gems Rudraksha Mala, Agrasen Tower S-33, 2nd Floor, Opposite Candle Week School, Sector 2, Central Spine, Vidyadhar Nagar, Rajasthan, Jaipur 302039.

Astro Abhishek, Gems Rudraksha Mala — Astro Abhishek, Gems Rudraksha Mala, Agrasen Tower S-33, 2nd Floor, Opposite Candle Week School, Sector 2, Central Spine, Vidyadhar Nagar, Rajasthan, Jaipur 302039

Registered office: Astro Abhishek, Gems Rudraksha Mala, Agrasen Tower S-33, 2nd Floor, Opposite Candle Week School, Sector 2, Central Spine, Vidyadhar Nagar, Rajasthan, Jaipur 302039

Grievance Officer: Astro Abhishek — support@gemsrudrakshamala.com